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In the morning it booted up but then during the day it started into the boot loop again. We do think that the former is more likely the cause because even the new battery you’ve tried shows the same exact problem.I pulled the battery and then started it in safe mode. The thing is, there’s probably nothing that you can do on your end to fix it.If you charge the phone, the ions then move and stick to the Carbon anode.
Thanks in advance and I hope I explained my issue clearly. A Lithium-based battery like the one on a Samsung Galaxy Note 4 loses capacity over time.
If you can, kindly include the exact error messages you are getting to give us an idea where to start.
If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.
A typical smartphone battery starts to show degradation after a few hundred charging cycles.
The more charging cycles are spent, the smaller the capacity of the battery becomes.